This tip is about using Amazon’s Key delivery program wherein they will deliver your orders into your garage for a secure situation. When I first saw this become available I jumped on it. Amazon more or less stated that you had to purchase the myQ-G0401-ES hub from Chamberlain to make this work. Since I had a Liftmaster 8500 opener also from Chamberlain I figured this was a no brainer. But I did consult the compatibility list and after seeing ‘any garage door opener after 1993 with beams’ would work, I ordered it. As it turns out that’s not quite true so I will save you a lot of aggravation. The myQ-G0401-ES hub connected to my wi-fi just fine but would not pair or control the Liftmaster even though the opener has a myQ logo on it. I tried for hours and hours (customer support impossible to reach). In the process I erased all my remote codes and had to relearn everything multiple times but the hub would not pair. I gave up for the day. Next time I opened the myQ app it looked different. This time it asked me if the opener had a wi-fi logo on it (No) and then said if the opener was made before 2011 it wouldn’t work without an internet gateway! Why? I don’t know. The hub is supposed to control the opener through radio signals just like your remotes. Why would wi-fi make any difference? In any case I ordered an 828LM Gateway. This unit plugs into your router and is not wi-fi (mystery) Anyway the 828LM connected immediately after I entered it’s serial number in the app and paired instantly and began controlling my 8500 opener through the app. I quickly learned I didn’t even need the myQ-G0401-ES hub. The app asked me if I wanted to activate the Amazon Key service, I said yes, liked my account and the next day Amazon started delivering into my garage.
The bottom line: if you have a pre-2011 Liftmaster you need an 828LM Gateway – YOU DO NOT NEED THE myQ-G0401-ES hub!
